A MESSAGE TO OUR PATIENTS REGARDING CORONAVIRUS (UPDATED 04/01/2020)
WE WILL BE CLOSED Tuesday March 17, 2020 until Sunday May 3, 2020.
We hope this message finds you and your families healthy as COVID-19 continues to impact our community and daily lives. Unfortunately, our targeted return of April 1st was premature as the shelter-in-place mandate has been extended and we have been ordered to remain closed until further notice. We are hoping to be able to re-open our doors on May 4th, 2020, but until the pandemic situation is under better control, that date is merely tentative.
This order from state and county officials is being done out of an abundance of caution during this historic public health emergency. As health care professionals, we all have a role to play in order to follow sound, scientific public health advice to help limit infections and slow the spread of the virus. Please be patient with us as we navigate through this extremely difficult time.
1) For any patients that had an appointment scheduled during that time, we should have already reached out to reschedule. If you have not yet received a phone call from us, please e-mail us at firstname.lastname@example.org.
2) If your prescription for glasses or contact lenses expires during this time, please e-mail us and we will extend your prescription for another 6 months. We do try our best to respond within 24-48 hours via e-mail.
3) If you still have an order to pick up, we will have very limited office hours during the month of April on TUESDAYS ONLY from 11am-3pm. Please note these hours are for order pick-up ONLY as we are not allowed to provide any other services at this time.
4) If you have an issue or an ocular emergency and would like to communicate with any of our doctors, please call us and leave a message or e-mail and we will do our best to provide triage via phone or even Facetime if necessary.
The best was to reach us is during this shutdown is via e-mail at email@example.com. We will do our best to accommodate your appointment request or answer any questions or concerns.
Thank you for doing your part to help keep our communities safe, and we appreciate your continued patronage as we get through this together! We look forward to seeing everyone again soon. We greatly appreciate your support of our office during our this closure.
At Hayward Optometry, our staff is committed to giving you clear vision for life through quality care with a personal touch. We are a full scope optometric practice dedicated to providing the highest quality vision care to children and adults in a friendly, comfortable, and professional atmosphere.
Our optical boutique features a large selection of affordable, fashion-savvy frames and sunglasses for kids, teens and adults. Whether you need comprehensive care for the entire family or specialized treatment, our staff will give you outstanding eye care that exceeds your expectations. We look forward to the opportunity of serving your family’s optometric needs.